Canada Place Pier Operation Procedures

Canada Place Pier Operation Procedures

The most spectacular way to arrive or depart Vancouver is by cruise ship.  We are able to coordinate transfers or sightsee tours for groups.

  •  While on board the ship, please contact the Front Desk staff and advise that you have arranged a private charter bus to transport your group.
  • You will need to identify the name of the coach company, International Stage Lines, and have the respective booking reference or contract number documentation.
  • A member of the cruise line will greet you, after clearing customs, you will be directed to where to meet your coach.
  • This person will contact their respective ground transportation officer, who will contact our driver on where to meet the group.
  • You will be told which bus loading zone or bus bay where your group will meet the bus.
  • Our coach and driver, will arrive with a sign in front window to help you identify your bus.
  • There are no port fees associated with picking up groups at Canada Place Pier or Ballentyne Pier in Vancouver BC.

For Cruise Ship passengers arriving in Victoria or Nanaimo, there are port fees applicable for motor coach companies to pickup groups arriving off of the ship. The rate in 2012 is $200.00 for Victoria (Ogden Point Pier) & $100.00 for Nanaimo Cruise Ship Port. These fees are applicable per bus, rather than on an individual basis.

Please contact us for more information or clarification of procedures.

Important Information